info

Participation in our event is allowed from the age of 16.

Excluded from the campsite & the VIP area, these are allowed from 18 years of age.

We cannot approve a mother's note!

Opening times will be announced as soon as possible.

World Club Dome Moon Edition 2025

06.- 08 June 2025

Deutsche Bank Park

Mörfelder Landstraße 362

60528 Frankfurt/Main

All tickets must be personalized no later than Saturday, June 1, 2025 at 23:59 (CEST). For any subsequent change up to June 5th, there is a fee of 15, - €. It is therefore best to personalize the tickets only when it is certain who will use the tickets.

Tickets can be found in the personal MyTicket portal. The link for this can be found in the order confirmation email. If this email can no longer be found, the link can be found via BigCityBeats | World Club Dome 2025 - TicketPay Shop be requested again. Simply click on the “Help” button at the top right and enter the email address that was used when ordering.

Online re-personalization:

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The re-personalization of a ticket can be requested via the personal MyTicket portal. To do this, the corresponding application must be completed and a photo of the ID must be uploaded. There is a fee of 15, - € per ticket. Online re-personalization is possible until June 4, 2025.

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Re-personalization on site:

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After the deadline for online repersonalization, tickets can only be repersonalized on site at check-in at the TicketPay ticket support container. To do so, please download the request for re-personalization, fill it out and bring along with a copy of the original ticket owner's identity card. There is a fee of 30, - € per ticket. This can only be paid in cash and by card.

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If you need help, please contact the TicketPay Support Team:

Ticket buyer support - sell online tickets with TicketPay

For security reasons, festival tickets for the World Club Dome require personalization. The tickets must be personalized for the person who should thus have access to the Wcd Moon Edition 2025. This means that every ticket ordering person must personalize the ordered tickets to the respective ticket holders.

Here's how it works:

1. Visit the personal MyTicket portal. The link for this can be found in the order confirmation email. If this email is no longer available, the link can be found here (BigCityBeats | World Club Dome 2025 - TicketPay Shop) be requested. Simply click on the “Help” button at the top right and enter the email address that was used when ordering.
2. All tickets that have been ordered can be found in the MyTicket portal.
3. In order to personalize a ticket, the relevant details of the ticket holders must be provided. After personalization is complete, tickets are created and made available for download. Note: All tickets must be personalized no later than Saturday, May 31, 2025, at 23:59 (CEST).

After the deadline, new ticket buyers have 14 days to personalize the tickets.

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Note:

All tickets must be personalized no later than Saturday, May 31, 2025, at 23:59 (CEST). After the deadline, new ticket buyers have 14 days to personalize the tickets.

Only through our ticket service provider TicketPay Europe GmbH (ticket shop and resale shop) is there a guarantee of 100% genuine tickets, secure payment processing and customer support from TicketPay.

• click here - (BigCityBeats | World Club Dome 2025 - TicketPay Shop) to get to our ticket shop
• Select the desired tickets/packages
• Complete the payment process
• Receive confirmation email with ticket link to the MyTicket portal via help @ticketpay. de
• Welcome to World Club Dome 2025!

Would you like to buy tickets from friends or buy tickets from other ticket holders? Then you've come to the right place, in our resale shop you can buy a club ticket or VIP ticket, for example. The link here will take you to our resale shop.

Resale will start shortly.

In our WCD app, you can view the interactive map in the respective edition (Moon Edition), which we will put online before the event.

Yes, smoking is allowed. Both on the green areas around the stadium and in the infield. Please ensure that the cigarette butts are disposed of in the trash cans on the premises. So far, our visitors have noticed this very neat and clean.

Thank you so much for your help!

Smoking is not permitted indoors. The use of cannabis is strictly prohibited in Deutsche Bank Park both inside and outside the investment.

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Deutsche Bank Park is considered a sports facility, and according to legal regulations, the use of cannabis at sports venues is not allowed!

Lost items can be dropped off/picked up at the merchandise stand or at the information stand during the event days.

All guests who drop off or miss lost property after the end of the festival can contact ask@bigcitybeats.de turn around.

Lockers in two sizes are available on the festival site and on the campsite to safely store valuables.

• Size S: 18cm x 12cm x 35cm; suitable for 1-2 summer jackets or a small backpack.
• Size L: 18cm x 40cm x 35cm; offers space for 3-5 summer jackets or a medium backpack.

The lockers are all equipped with a power connection.

A deposit of €10.00 is charged locally via the cashless chip.

The lockers can be booked via the ticket shop (while supplies last) or, depending on availability, can be booked on site.

If you have any questions or a specific concern, our staff at the information desk will be happy to help you. You can find this on the forecourt opposite the Business Adler Club.

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Do's

• Tents and tent materials, small pavilions (maximum 3x3m), camping accessories such as camping chairs, disposable grills, gas stoves with gas cartridges (max. 450g), beverage kegs (up to 5 liters), drink cans, plastic bottles, and Tetra Paks are allowed.
• Emergency routes must always remain clear!
• Be kind and have fun!

Don’ts

• Household furniture such as sofas, armchairs, construction materials, bulky waste, power generators, external car batteries, large sound systems, dry ice, liquid grill lighters, refrigerators, laser pointers, and megaphones are not permitted. Disproportionate structures, such as large party tents, are also not allowed.
• Blocking emergency routes is strictly prohibited at all times!
• Animals are generally not allowed. This is primarily for their protection—please understand!
• Drinks in glass bottles or glass containers are strictly prohibited due to the risk of injury. Please bring your drinks and food in Tetra Paks, PET bottles, cans, or kegs (up to 5 liters).
• At the entrance controls, your luggage will be checked for glass bottles and prohibited items.

Fire Regulations

• Open fires are strictly forbidden in all areas! Exceptions apply only to grills. Small (disposable) gas cartridges up to 450g are allowed for camping grills.
• However, we reserve the right to revoke this permission if we determine that the cartridges are being misused, posing a danger to others.

Groups

• Those who want to camp together must arrive together and set up their tents in the same spot. Please note that security is not responsible for bringing groups together at the campsite. Reserving large areas of space is not permitted.

Caravans & Motorhomes

• Vehicles, including caravans and motorhomes, are not permitted on the campsite.

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Campingplatz (Gleisdreieck)

Flughafenstraße 30, 60528 Frankfurt am Main

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Parkplatz Camping (Waldparkplatz)

Waldparkplatz, Otto-Fleck-Schneise 12, 60528 Frankfurt am Main

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Payment at the campsite is only possible in cash.

The exact times for check-in and check-out will be announced here later.

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A parking ticket is required for parking in the Waldparkplatz. This ticket can be purchased in advance as an add-on item in your MyTicket portal and is valid for the entire camping duration from Thursday to Monday. The ticket must be presented to the parking attendants on-site, where it will be scanned.

The Waldparkplatz opens on Thursday at 12:00 PM exclusively for holders of a Waldparkplatz ticket.

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To camp on our site, you need:

• One camping ticket per person
• Your 3-day festival ticket for the World Club Dome
• ID card or passport
• Your locker ticket (recommendation)
• A tent (please make sure not to pack too large tents, but to have one sleeping place in the tent per person)
• A sleeping pad as a base
• A sleeping bag
• Your favorite pillow
• drinks
• meal
• Flip-flops/ adilettes
• Hygiene products: sunscreen, wipes, tissues, disinfectant, shampoo, toothbrush, toothpaste, etc.
• Money for parking or a forest parking lot - 5 day parking ticket printed out in the car.
• Cash for shopping at the campsite

Attention: For unloading cars and short-term parking at the campsite (max. 30 minutes), you must make a cash deposit of 50€. You will get this back as long as the time of 30 minutes is not exceeded.

Visitors must be at least 18 years of age at the time of camping. It is not possible for an elderly accompanying person to stay at the campsite.

We have a kiosk at the campground.

Here you can buy the most necessary things, including drinks and food.

When purchasing a camping ticket, a waste deposit of €5 per person is required. Upon entering the campsite, you will receive a waste deposit token along with a trash bag. The deposit will be refunded when you leave the campsite clean and return the filled trash bag along with the token. The deposit refund will be available on Sunday and Monday (exact times will be announced later). The refunded amount will be credited back to your chip. After the event, you can withdraw your remaining balance online.

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There are lockers that you can rent by buying a Camping Locker ticket.

Important: Make sure that you buy a Camping Locker for 5 days. The other Locker tickets are valid for lockers on the World Club Dome Festival grounds for day visitors.

It is not possible to have electricity at the tent, but there is a central power station to charge electronic devices. The sanitary facilities also have a power supply. A safe and good alternative would also be to add a camping locker, as the compartments have a power outlet.

There are permanently installed showers at the winter sports hall that can be used. Toilets are available on the camping site. There are also barrier-free toilets on the camping site.

If you have a severely disabled person's card in category B, entry is free for one accompanying person. We have the HANDICAP ticket for this in the ticket shop.For verification, the card must be uploaded to the portal before purchasing the ticket. The card must match the person specified. If the order has been approved,you will receive a confirmation by email with a link to pay for the ticket.Attention! If you put 1 HANDICAP ticket in your shopping cart, you will receive 1 HANDICAP ticket and a free CLUB ticket for the accompanying person after the order has been approved.

Barrier-free parking spaces

Number and location:26 spaces at the winter sports hall (Otto-Fleck-Schneise, corner of Flughafenstrasse).

15 paid spaces in the parking garage of the State Sports Association (Otto-Fleck-Schneise 4); maximum access height 1.80 m.

You can find the handicap tickets as 3-day, 2-day and 1-day ticket variants in our ticket shop.

Barrier-free hotels Frankfurt VCHSpenerhausTwo barrier-free roomsDistance to the stadium is approximately five kilometersDominikanergasse 560311 Frankfurt am MainTelephone: 069 - 21 65 14 10Fax: 069 - 21 65 24 15E-mail: rezeption@spenerhaus.deWebsite: www.spenerhaus.de

‍ Express by Holiday Inn Frankfurt MesseTwo barrier-free rooms (double rooms)Double roomsDistance to the stadium is approximately six kilometersGutleutstraße 29660327 Frankfurt am MainTelephone: 069 - 96 75 91 72E-mail: frankfurt.messe@hiexfrankfurtmesse.comWebsite: www.hiexpress.com

‍ Haus der Jugend FrankfurtThree barrier-free double roomsFour barrier-free double rooms without private bathroomTwo barrier-free apartments (quadruple rooms)Youth hostel card requiredDistance to the stadium is approximately 3.5 kilometersDeutschherrnufer 1260594 Frankfurt am MainPhone: 069 - 61 00 15 0Fax: 069 - 61 00 15 99E-Mail: reservierung@jugendherberge-frankfurt.de
‍ Website : www.jugendherberge-frankfurt.de/

The handicap ticket allows people with a level “B” disability to bring a companion with them free of charge. This means you get two tickets for the price of one.

If you have a severely disabled person's pass of category B, entry is free for one accompanying person. The ticket for the accompanying person is shown as a CLUB TICKET.

There are designated seats for people with exceptional walking difficulties in the stadium stands.You can get to these via the wheelchair ramp near the Club Music Circle. From the Gleisdreieck entrance (E5/Camping).

The seats for guests with exceptional walking difficulties and their companions are located on the opposite grandstand of the stadium.

The handicap ticket gives you access to all areas of the Club Ticket category. We ask for your understanding that, for reasons of independent evacuation, guests with exceptional walking difficulties are not allowed into the infield.We also have the Handicap access category (Club Ticket) for guests with visual impairments or hearing impairments.

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VIP tickets, tickets must be purchased with the corresponding category. Deluxe (front stage) in front of the main stage is not possible as this is located in the infield. All other stages do not require a front stage ticket for the first row.

Yes, there is an area for visitors with disabilities. Since access for people with the handicap mark "B" for the infield, front stage, VIP and box areas, as well as the POOL SESSIONS and the campsite is not permitted for escape and rescue reasons, there is a handicap area in the stadium on the opposite grandstand.

Yes, you can find the parking ticket for the underground car park in your MyTicketPortalunder the Additional Items tab.

You can easily check your current account balance at Get's self-service machines or ask at our cash registers. Alternatively, the Get-TroubleShoot team will be happy to help you.

Since 2021, our event has been completely converted to a cashless system. Payment is made via a pre-charged RFID chip, which serves as a bracelet. This bracelet is used for all payment transactions for drinks and food.

You have two convenient ways to add credit to your chip:

Online recharge:

Simply top up your credit online before the festival via our cashless service provider Get. This saves you waiting times on site and allows you to get started right away. You can find the link to the event portal [here].

On-site charging:

If you prefer to top up your balance locally, there are several options available: At our cash registers, you can pay with an EC card, credit card or cash. In addition, you will find practical self-service machines on the premises where you can top up your credit yourself at any time.

From 09.06.2025 to 31.07.2025, you can conveniently request the payment of your remaining balance in the Get event portal. You can find the corresponding link [here]. Please note that the withdrawal process can take up to 4 weeks due to the large number of registrations. For a payout, there must be a minimum amount of €2 on your chip.

If you lose your cashless chip, contact our Get-TroubleShoot or the information desk on site immediately. There, your chip will be blocked immediately and you will receive a new one. Please have your ID ready to make the process quick and easy.

Yes, there is a one-time activation fee of €2 when you purchase your cashless chip. This fee is calculated directly when you top up your chip and is used to enable you to use the cashless system.

Der Buchungsinhaber muss alle Gäste über die Regeln informieren. Den Anweisungen des Personals ist jederzeit Folge zu leisten.

Ein professioneller Fotograf hält eure besten Festivalmomente in einem privaten Shooting fest.

Nein, persönliche Gegenstände sind nicht versichert. Nutzung auf eigene Gefahr.

Schäden müssen sofort gemeldet werden. Falls kein Verursacher ermittelt wird, haftet der Buchungsinhaber für die Reparaturkosten.

Nein, aus Sicherheitsgründen dürfen Gläser, Flaschen und Teller nicht mit in die Tribünen genommen werden.

Rauchen (inklusive E-Zigaretten/Vapes) ist in der Arena, Skybox und im Tischbereich verboten. Es gibt ausgewiesene Raucherbereiche.

Nur Cashless-Chip, Kreditkarte oder EC-Karte. Kein Bargeld, PayPal oder Überweisung.

Die angegebene Anzahl an Gästen für eine Skybox oder einen Tisch darf nicht überschritten werden, außer mit Genehmigung durch World Club Dome.

Es wird kein separates Ticket ausgestellt. Die Buchungsbestätigung muss am Event-Tag beim Table Check-in vorgezeigt werden.

Nein, kein Zugang zum VIP-Bereich mit einer Tischbuchung.

Ein Club Ticket, Deluxe Ticket oder VIP Ticket ist erforderlich. Kein Zutritt ohne Ticket.

Skyboxen sind für 3 Tage buchbar. €450 pro Person/Tag (zzgl. MwSt.). Optionen:

• 9 Gäste: €12.150
• 12 Gäste: €16.200
• 15 Gäste: €20.250
• 18 Gäste: €24.300
• 21 Gäste: €28.350
• 30 Gäste: €40.500

Eine private Skybox mit Fenster zur Mainstage, Terrasse mit Ledersesseln, eigene Bar, Premium-Catering (kaltes & warmes Buffet) und ausgewählte Getränke (Bier, Wasser, Hauswein, Softdrinks). Zusätzlich gibt es exklusive Toiletten, Concierge-Service und priorisierten Eingang.

Nein. Falls ohne Genehmigung mitgebracht, wird ein 20% Aufpreis berechnet.

Zutritt ist ab 18 Jahren für Tische und Skyboxen.

Akzeptiert werden nur Cashless-Chip, Kreditkarte oder EC-Karte. Kein Bargeld, PayPal oder Überweisung.

Buchungen sind über den offiziellen Shop möglich. Bei Fragen: logen@worldclubdome.com.

Der Table & Skybox Service bietet ein exklusives Festivalerlebnis mit reservierten Plätzen. Skyboxen bieten einen privaten Bereich mit Catering, ausgewählten Getränken und direktem Blick auf die Mainstage. Tische bieten einen reservierten Platz mit Mindestverzehr, jedoch ohne inkludierte Speisen oder Getränke.